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Frequently Asked Questions

What is a VALUE DEAL item?

VALUE DEAL items are No. 2 Grade produce. Although they may show some bruising, damage, or color changes and have a shorter shelf life, they are still of reasonable quality. These items offer a cost-effective option and are perfect for consumption within a few days or for food preservation techniques like canning, freezing, and dehydrating. You might notice signs such as scarring, texture changes, sun scald, dirt, or minor bruising.

BENEFITS OF VALUE DEALS:

Cost Savings: Enjoy produce at a reduced price, making it budget-friendly.
Versatility: Ideal for immediate consumption, meal prepping, or preserving for future use.
Less Waste: Helps reduce food waste by utilizing produce that would otherwise be discarded.
Nutritional Value: Despite imperfections, Value Deals retain their nutritional benefits, making them a healthy choice.
Sustainable Practice: Supports our commitment to sustainability by repurposing distressed produce and reducing environmental impact.

OUR SUSTAINABLE APPROACH:

Our Value Deals initiative combats food wastage by repurposing No. 2 Grade produce that might otherwise be discarded, preventing perfectly edible items from ending up in landfills. This effort supports a circular economy, conserves resources, and reduces the carbon footprint associated with food production and waste management. We also educate consumers on how to use Value Deals effectively, promoting meal planning and food preservation. By collaborating with farmers and suppliers, we ensure more produce is utilized rather than wasted, reinforcing our commitment to sustainability and environmental responsibility.

How does Next-Day Delivery Work?

In order to recieve your orders next-day, please place your orders before 5 PM the day prior to get Next-Day Delivery. Orders after 5 PM will be delivered the following day.

Example Monday Order

If ordered before 5pm on Monday, it will be delivered Tuesday between 10am - 9:30pm
If order is placed after 5pm, this order will be delivered Wednesday.

Why am I being charged a delivery fee?

In order to continue providing you with our affordable and convenient services, we kindly request your cooperation in maintaining the operational efficiency of our service area, spanning from the Coast to the Fraser Valley.

To assist with the increasing transportation expenses, we have implemented a flat fee of $4.99 for all parts of Lower Mainland & Metro Vancouver.

***KINDLY TIP YOUR DRIVER. THANK YOU***

Where do you deliver?

We proudly serve the Metro Vancouver, Lower Mainland, and the Fraser Valley.

(Vancouver, West Vancouver, North Vancouver, Burnaby, New Westminister, Richmond, Delta, Surrey, Coquitlam, Port Coquitlam, Maple Ridge, Port Moody, Pitt Meadows, Langley, Aldergrove, Abbotsford, White Rock)

Delivery Schedule

We deliver 6 days a week

Monday - Saturday (10am to 9:30pm)
Sunday (Closed)

DELIVERY SCHEDULE

(for orders placed within 5pm cutoff times the day prior)

Order: Monday - Delivered: Tuesday
Order: Tuesday - Delivered: Wednesday
Order: Wednesday - Delivered: Thursday
Order: Thursday - Delivered: Friday
Order: Friday - Delivered: Saturday
Order: Saturday - Delivered: Monday
Order: Sunday - Delivered: Monday

Why is there an order minimum?

Order minimums are established to ensure all of our deliveries meet our minimum order threshold of $30 to keep our services active.

What if my products arrive and I am missing something?

We try our best to fulfill all orders; however, if there is a chance an item is missing, please send us an email to cs@producecart.ca with your Order # & Missing Product

What if I'm unavailable during the delivery window?

Our driver will attempt to contact you. If unsuccessful, your package will be securely placed at your door per your instructions.

What do I do if the quality of product is not adequate?

We ensure during the packing and fulfilment process the produce is in the best possible shape for you. If by chance the produce is not up to your standards, please snap a few pictures and send an email to our Customer Support team at cs@producecart.ca

CLEARANCE/ No.2 Produce is considered FINAL SALE as we have discounted them further due to quality standards. Unfortunately no refunds are eligible for these products.

Online Order Pickup

Online Order Pickup Location:

CLEARVIEW PRODUCE MARKET

26350 56 Ave, Langley Twp, BC V4W 1J7

Shopping Hours:
Mon - Sat: 9am - 5:30pm
Sun: 10am - 5pm

Shop in Person

Langley Local Produce Market

Shop your favorites in person and see our Produce Market.

CLEARVIEW PRODUCE MARKET

26350 56 Ave, Langley Twp, BC V4W 1J7

Shopping Hours:
Mon - Thurs: 9am - 6pm
Fri - Sun: 9am - 7pm